Foot Clinic NI – Privacy Policy, Reviewed: 27 March 2026

Who we are
Foot Clinic NI  is a podiatry clinic based in Northern Ireland. Our contact details are:
Telephone: 02891471297
Emai: jointinjectionclinicni@gmail.com
Website: www.footclinicni.com
We are the data controller responsible for your personal data.

Information we collect
When you book via the Jane App, contact us, or attend appointments, we may collect:
• Contact details (name, address, telephone number, email address)
• Appointment and booking information
• Health and medical information relevant to your foot care (special category data under UK GDPR)
•  Payment details (processed securely via Jane App – we do not store full card details)
• Technical data such as IP address and browser type (via cookies on our website)

How we use your information
We process your data to:
• Provide podiatry and foot care services
• Manage appointments and reminders via the Jane App
• Communicate with you about your care
• Process payments and issue receipts
• Comply with legal and regulatory obligations (including HCPC standards for podiatrists)
• Improve our services (where anonymised)

Legal or education basis for processing
• Contract: to fulfil our agreement to provide treatment
• Legitimate interests: to run our clinic efficiently
• Legal obligation: to maintain accurate clinical records
• Explicit consent: for certain marketing or optional uses (you can withdraw this at any time)
• Special category data (health): processed for the provision of healthcare under UK GDPR Article 9.

Sharing your information
We may share your data with:
• The Jane App (our booking processor and practice software) – they act as a data processor under strict contractual terms and store data securely in UK servers where appropriate.
• Other healthcare professionals (e.g. GPs or specialists) only with your consent or where necessary for your care.
• Regulatory bodies if legally required.
We do not sell your data. Any third-party processors are subject to data protection agreements.

How long we keep your data
Clinical records are kept for at least 7 years after your last appointment (or longer if required for children or legal reasons), in line with healthcare retention guidelines. Other data is kept only as long as necessary.

Your rights
Under UK GDPR you have the right to:
• Access your personal data
• Correct inaccurate data
• Request erasure (in certain circumstances)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at the email address above. We will respond within one month.

Cookies and website
Our website uses essential cookies for functionality and analytics. You can manage preferences via your browser.

Security
We take reasonable technical and organisational measures to protect your data, including secure Jane App integration and encrypted communications.

Complaints
If you have concerns, contact us first. You can also complain to the Information Commissioner’s Office (ICO):
Website: www.ico.org.uk
Telephone: 0303 123 1113

Changes to this policy
We may update this policy and will post the new version on our website with the effective date.